How will my orders be shipped (USA orders)? / How much does shipping cost?
- Orders will ship via priority USPS or UPS depending on location.
- Shipping is complimentary for all orders over $50.
- Domestic Shipping is $6.99 for all orders under $50
Do you ship internationally?
We are not shipping internationally (at the moment), but stay tuned for future news and launches!
Can I modify or cancel my order?
Orders can be modified or cancelled prior to shipping by contacting us on chat or at email@example.com
What payment methods do you accept?
Visa/MC/AMEX/Paypal/Google Pay/Amazon Pay are all accepted
Is there Cannabis in your products?
Rest assured - there is NO active or trace levels of THC in any of our formulas. THC is the psychoactive compound associated with a “high” sensation.
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease.
What exactly is CBX?
CBX is our brand promise — of deep moisture, balance, and protection, with noticeable improvements to your skin’s overall look and feel. Let FIOR help you uncover your true beauty with our highly effective Complex Botanicals (CBX) blend. Your skin will love our infusions of plant extracts and Organic Hemp Seed oil, which contain high concentrations of essential omega fatty acids, proteins, and vitamins. With the potential to possess a near-perfect ratio of omega-6 and omega-3, we've discovered how to intensively nourish and regenerate tired, dulled skin.
Do you test on animals? Use any animal by-products in formulas?
We respect and cherish our furry friends. All of our formulas are 100% vegan and never tested on animals.
What are your prohibited ingredients?
Here’s what we say no to: parabens, phthalates, SLS, SLES, mineral oil, retinyl palmitate, oxybenzone, coal tar, hydroquinone, triclosan, triclocarban, and synthetic dyes. Our products use less than 1% synthetic fragrances to align with clean beauty standards. Learn More!
What formulas contain fragrance and what %?
Fior’s Clarifying Cleanser, Perfecting Moisturizer and Purifying Toner contain fragrance all at less than 1% of the total formula. Everyone has varying skin sensitivities. Always try a small test patch on your inner arm first to understand your personal compatibility.
How should I store my products?
Products should be stored away from extreme temperatures and in a clean, dry place.
What is the shelf life of the product?
Shelf life of FIOR products is 1 year after purchase and opening. It’s normal for natural ingredients to shift in color overtime.
Are your products all-natural/ organic?
While our products feature natural and organic ingredients, we are not 100% natural or 100% organic. Our products are powered by plants formulated in synchrony with synthetic, science-backed ingredients.
Are your products made in the USA?
All of our formulas are created, tested and manufactured in the USA.