FAQ

How will my orders be shipped (USA orders)? / How much does shipping cost?

  • Orders will ship via priority USPS or UPS depending on location.
  • Shipping is complimentary for all orders over $50. 
  • Domestic Shipping is $6.99 for all orders under $50

 

Do you ship internationally?

We are not shipping internationally (at the moment), but stay tuned for future news and launches!

 

Can I modify or cancel my order?

Orders can be modified or cancelled prior to shipping by contacting us on chat or at fior@beofiorwellness.com

 

What payment methods do you accept?

Visa/MC/AMEX/Paypal/Google Pay/Amazon Pay are all accepted

 

Is there Cannabis in your products?

Our products formulated with CBD and related cannabinoids (i.e. CBG, CBDA) are extracted from the Hemp plant. Our products with Hemp Seed Oil are derived from Organic Hemp. Rest assured - there is NO active or trace levels of THC in any of our formulas. THC is the psychoactive compound associated with a “high” sensation.

 

What exactly is CBX?

CBX is our brand promise — of deep moisture, balance, and protection, with noticeable improvements to your skin’s overall look and feel. Let FIOR help you uncover your true beauty.  There are more than 60 known cannabinoids in hemp, and we don’t keep the spotlight on just one — instead, we combine the powerhouse properties of CBD with other researched cannabinoids like CBDA and CBG to achieve a highly effective skincare solution. Your skin will love our infusions of organic hemp seed oil and CBD extracts, which contain high concentrations of essential omega fatty acids, proteins, and vitamins. These potent elements help to build up the healthy skin you have from within— your true skin. Learn More!

 

Which products in the lineup have CBD in them versus Organic Hemp Seed Oil?

Fior’s Clarifying Cleanser and Purifying Toner harness the powers of Organic Hemp Seed oil. Our Radiance Serum, Perfecting Moisturizer and Awaken Eye Cream spotlight CBD along with other skin-loving cannabinoids like CBG and CBDA.

 

Do you test on animals? Use any animal by-products in formulas?

We respect and cherish our furry friends. All of our formulas are 100% vegan and never tested on animals.

 

What are your prohibited ingredients?

Here’s what we say no to: parabens, phthalates, SLS, SLES, mineral oil, retinyl palmitate, oxybenzone, coal tar, hydroquinone, triclosan, triclocarban, and synthetic dyes. Our products use less than 1% synthetic fragrances to align with clean beauty standards. Learn More!

 

What formulas contain fragrance and what %?

Fior’s Clarifying Cleanser, Perfecting Moisturizer and Purifying Toner contain fragrance all at less than 1% of the total formula. Everyone has varying skin sensitivities. Always try a small test patch on your inner arm first to understand your personal compatibility.

 

How should I store my products?

Products should be stored away from extreme temperatures and in a clean, dry place.

 

What is the shelf life of the product?

Shelf life of FIOR products is 1 year after purchase and opening. It’s normal for natural ingredients to shift in color overtime.

 

Are your products all-natural/ organic?

While our products feature natural and organic ingredients, we are not 100% natural or 100% organic. Our products are powered by plants formulated in synchrony with synthetic, science-backed ingredients.

 

Are your products made in the USA?

All of our formulas are created, tested and manufactured in the USA.

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